At Progress Store, we understand that the perfect lighting fixture is more than just a purchase—it’s an essential element in creating your home’s ambiance. That’s why we’ve designed a delivery experience that matches the elegance and quality of our products, ensuring your chosen pieces arrive safely and promptly to illuminate your space.
Order Processing
Each of our lighting fixtures is carefully inspected and prepared for shipment with the utmost attention to detail. Our team requires 1-2 business days to process your order, ensuring that every chandelier, floor lamp, or pendant light meets our uncompromising quality standards before beginning its journey to your home.
Shipping Options
We offer two reliable shipping methods to accommodate your needs and timeline:
Standard Shipping
For those seeking a balance of speed and reliability, our standard shipping option utilizes premium carriers DHL or FedEx. Your lighting fixtures will be delivered within 10-15 business days after shipment, with careful handling to ensure they arrive in perfect condition.
Free Shipping
For orders of $50 or more, we’re pleased to offer complimentary shipping via EMS. This economical option delivers your lighting solutions within 15-25 business days after shipment, making our luxury lighting accessible worldwide.
Global Reach with Personal Care
While we serve customers across the globe (excluding some remote areas and parts of Asia), we maintain the personal touch that defines our Austin roots. Whether you’re selecting a statement chandelier for your dining room or functional floor lamps for your living space, we’re committed to ensuring your lighting journey is seamless from selection to installation.
Delivery Areas
We proudly ship worldwide, bringing timeless lighting elegance to homeowners and designers across the globe. Please note that delivery to some remote locations and certain areas in Asia may not be available. During checkout, our system will automatically confirm whether we can deliver to your address.
After Delivery
We want you to be completely satisfied with your Progress Store lighting purchase. If for any reason your fixture doesn’t meet your expectations, we offer a 15-day return policy from the date of delivery. Our customer service team is here to assist with any questions about returns or exchanges.
Need Assistance?
Our dedicated customer service team is here to help with any delivery questions or concerns. Contact us at [email protected] and we’ll ensure your lighting experience is nothing short of brilliant.
Thank you for choosing Progress Store to illuminate your home with timeless elegance. We’re honored to be part of your design journey.